Imagine a system which incorporates elements for every member of your team, relevant to their role, highlighting what care is needed for patients so that monitoring and recall becomes everybody in the practices job. Welcome to OneRecall. Over a period of 5 years we have iteratively developed a collection of tools and utilities that will help you to recall a diverse population, with varying health needs, conditions and intervals for their health checks in a way that fits into the workflow of a busy practice. All members of the primary care team have a role and so there are elements for each in the smooth running of the OneRecall system. The system includes:
Searches and Reports
Which take account of month of birth as well as a number of other diary entries commonly used by practices for recall and completely harmoniosly intertwined with our OneTemplate and other tools. Searches can push to text message or letters to send recall notifications.
For either text messages or letters to streamline the process so you don't have to.
Protocols and Data Entry Templates
Some for reception - when patients call after receiving recall notifications, receptionists can see exactly what elements of care or monitoring are required for each patient, so that the appropriate actions are taken
Some for clinicians - to be able to see easily when the next recall is planned and update this in two clicks - to add an interim review, or change the planned recall date
Some for admin teams - to take account of new patients joining the practice and make sure they're onboarded appropriately
Example of Recall Booking for Reception
Example of Recall Support Alert
When a patient is registered, a pop-up will appear for the admin team: